Before you seek technical support, your inquiry may be covered in the manual inside Back in a Flash®. An electronic, up-to-date version of the manual may be found here. Also, the answer you are seeking may already be in the FAQ page. Finally, updating the software in your Back in a Flash® (below) may resolve the matter.
For technical support, the most effective way of contacting us is by e-mail at support@BackinaFlash.com. During business hours (U.S. Eastern Time) we try to respond to all inquiries within four (4) hours.
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